Privacy Policy
Last updated: June 1, 2026
1. Introduction
PulseMetrics Cloud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect information you provide directly to us, including: (a) account information (name, email, company); (b) payment information processed securely by our payment providers; (c) social media account credentials and data you authorize us to access; (d) content you upload or generate through the Service.
3. How We Use Your Information
We use your information to: provide and maintain the Service; process transactions; send technical notices and updates; respond to your requests; improve the Service; and comply with legal obligations.
4. Data Sharing
We do not sell your personal information. We may share data with: (a) service providers who perform services on our behalf; (b) payment processors for billing; (c) law enforcement when required by law; (d) in connection with a business transfer or merger.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption at rest and in transit, access controls, and regular security audits.
6. Your Rights
Depending on your jurisdiction, you may have the right to: access your personal data; request correction or deletion; object to processing; request data portability; and withdraw consent. To exercise these rights, contact us at privacy@pulsemetrics.io.
7. Cookies and Tracking
We use cookies and similar technologies to operate the Service, analyze usage, and personalize your experience. You can manage cookie preferences through your browser settings.
8. International Transfers
Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Upon account deletion, we will remove your data within 30 days, except where retention is necessary for legal compliance.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use after changes indicates acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@pulsemetrics.io.